After the order has been processed, you will receive a track and trace code by email.

Inside 8 days After receiving your product, you have a number of options:

• Exchange the product for another product free of charge (only after contacting our sales department)
• Have the product repaired;
• Return the product for free and get your money back.
• Your product will always be repaired after 8 days.
• Products that have been specially ordered for you will not be returned.

Yes, if you have your product within 8 days returns after contacting our sales department. That way we can still sell the product. Do you no longer have the original packaging or is the packaging damaged? Then we determine the possible depreciation based on the condition of your product and the packaging.

If a product is not correct and you wish to return it to us, please first contact us by email or contact our sales department by phone. We cannot accept products that are returned to us without consultation.

At Aandrijftechniek.nl, customer satisfaction is our top priority. We strive to meet your expectations in every possible way. However, it may happen that you are not entirely satisfied with our products or services.

Do you have a complaint about our products or services? Please send us your complaint along with your company and contact details via the contact form. We aim to respond substantively within 5 working days. You will receive a detailed response from us no later than 14 days after receipt of your complaint. . .

In our webshop you can pay for your order via iDeal, on invoice (only with customer number), Visa, American Express, Mastercard and Paypal.
If you want to buy on invoice, you must first create a free account in our webshop. After approval of our sales staff, you can order on invoice.

No, we do not have a physical store, but you can pick up your orders yourself if you wish. You then order via our webshop and indicate that you will pick up your order. We will then ensure that the products are ready for you. This also saves you on shipping costs. We will of course inform you in advance whether the desired product is in stock.

Our address is Ivoorstraat 4, 1812 RE in Alkmaar