After the order has been processed, you will receive a track and trace code by email.

Inside 8 days After receiving your product, you have a number of options:

• Exchange the product for another product free of charge (only after contacting our sales department)
• Have the product repaired;
• Return the product for free and get your money back.
• Your product will always be repaired after 8 days.
• Products that have been specially ordered for you will not be returned.

Yes, if you have your product within 8 days returns after contacting our sales department. That way we can still sell the product. Do you no longer have the original packaging or is the packaging damaged? Then we determine the possible depreciation based on the condition of your product and the packaging.

If a product is not correct and you wish to return it to us, please first contact us by email or contact our sales department by phone. We cannot accept products that are returned to us without consultation.

At Aandrijftechniek.nl, customer satisfaction is our top priority. We strive to meet your expectations in every possible way. However, it may happen that you are not entirely satisfied with our products or services.

Do you have a complaint about our products or services? Please send us your complaint along with your company and contact details via the contact form. We aim to respond substantively within 5 working days. You will receive a detailed response from us no later than 14 days after receipt of your complaint. . .

In our webshop you can pay for your order via iDeal, on invoice (only with customer number), Visa, American Express, Mastercard and Paypal.
If you want to buy on invoice, you must first create a free account in our webshop. After approval of our sales staff, you can order on invoice.

No, we don't have a physical store, but you can pick up your orders yourself if you prefer. Simply order through our webshop and indicate you'll be picking up your order. We'll then have the products ready for you, saving you shipping costs.

In the webshop you can also indicate that you want to cancel the order pay upon collectionYou can then pay by debit card. Cash payment is not possible. We will, of course, inform you in advance whether the desired product is in stock.

Our address is Ivoorstraat 4, 1812 RE in Alkmaar (next to Isero)

When ordering, you can immediately see if a product is in stock in our warehouses. We have a large warehouse in Alkmaar, but also in other countries.
It may happen that your order is in stock, but not in our warehouse in Alkmaar. In that case, the product will usually be delivered within a week. Of course, you can always contact us about this. in contact contact our sales department.

Shipping costs are €20 if you place an order under €250.
You also have the option to pick up your order yourself and pay by PIN. Please indicate this when placing your order.