Contact our sales team

Once the order has been processed, a track and trace code is generated. You can request this from us if desired.

When ordering, you can immediately see if a product is in stock in our warehouses. We have a large warehouse in Alkmaar, but also in other countries.
It may happen that your order is in stock, but not in our warehouse in Alkmaar. In that case, the product will usually be delivered within a week. Of course, you can always contact us about this. in contact contact our sales department.

The Shipping costs are €9.50 if you place an order under €250. If the order becomes too large and requires a pallet, the costs will naturally be somewhat higher.
You also have the option to pick up your order yourself and pay by PIN. Please indicate this when placing your order.

In our webshop you can pay for your order via iDeal, on invoice (only with customer number), Visa, American Express, Mastercard and Paypal.
If you want to buy on invoice, you must first create a free account in our webshop. After approval of our sales staff, you can order on invoice.

Inside 8 days After receiving your product, you have a number of options:

• Exchange the product for another product free of charge (only after contacting our sales department)
• Have the product repaired;
• Return the product for free and get your money back.
• Your product will always be repaired after 8 days.
• Products that have been specially ordered for you will not be returned.

You have the right to cancel your order up to 14 days after the day of receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then be credited the full order amount, including shipping costs. Only the costs for returning the product from your home to the webshop are at your own expense. These costs amount to approximately 7.25 per package; please consult your carrier's website for the exact rates. 

If you exercise your right of withdrawal, the product, together with all supplied accessories and – if reasonably possible – in its original condition and packaging, must be returned to the seller. Should the product be damaged or the packaging more damaged than necessary to sell the product, we may charge you for this reduction in value. Therefore, handle the product with care and ensure that it is properly packaged when returning it.

To exercise this right, you can contact us via sales@spruit.nl. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been received back in good order.

No, we don't have a physical store, but you can pick up your orders yourself if you prefer. Simply order through our webshop and indicate you'll be picking up your order. We'll then have the products ready for you, saving you shipping costs.

In the webshop you can also indicate that you want to cancel the order pay upon collectionYou can then pay by debit card. Cash payment is not possible. We will, of course, inform you in advance whether the desired product is in stock.

Our address is Ivoorstraat 4, 1812 RE in Alkmaar (next to Isero)