After the order has been processed, you will receive a track and trace code by email.

Inside 8 days After receiving your product, you have a number of options:

• Exchange the product for another product free of charge (only after contacting our sales department)
• Have the product repaired;
• Return the product for free and get your money back.
• Your product will always be repaired after 8 days.
• Products that have been specially ordered for you will not be returned.

Yes, if you return your product within 8 days after contacting our sales department. That way we can still sell the product. Do you no longer have the original packaging or is the packaging damaged? Then we determine the possible reduction in value based on the condition of your product and the packaging.

If a product is not correct and you wish to return it to us, please first contact us by email or contact our sales department by phone. We cannot accept products that are returned to us without consultation.

At Aandrijftechniek.nl, customer satisfaction is our top priority. We strive to meet your expectations in every possible way. However, it may happen that you are not entirely satisfied with our products or services.

Heeft u een klacht over onze producten of service? Stuur ons dan uw klacht met uw bedrijfs- en contactgegevens toe via het contactformulier. We streven ernaar om binnen 5 werkdagen inhoudelijk te reageren. U ontvangt uiterlijk binnen 14 dagen na ontvangst van uw klacht een uitgebreide reactie van ons.